Privacy Policy.
Last updated June 3, 2026
Information Collected
When you visit our website, we track your usage, including statistics such as which pages you visit and how much time you spend on them. This information may include, but is not limited to, IP address, geolocation information, browser type, and information about the use of our website, including a history of the pages you view.
If you create an account, we ask for information including, but not limited to, your email address, your name, or the company you work for. This information is used to personalize your experience, send you onboarding emails and invoices. If you become a paying customer, we will collect your payment card information.
How We Use Your Data to Provide Our Services
We collect and process your data for the following purposes:
- To provide access to our services as per our Terms of Service, including personalization and account management.
- To improve the user experience: we analyze usage patterns and various statistics to understand how to enhance our services.
- To offer customer support: we provide customer support via email or chat to help you make the most of our service or address any issues you encounter.
- To fight fraud: we actively combat credit card fraud and misuse of our services.
- To market new services: we may inform users about new releases and relevant updates if they have opted to receive such notifications.
Your Rights
You have the following rights regarding the personal data we hold about you:
- Access: You have the right to access your personal data and obtain information about its processing.
- Rectification: You can request the correction of any inaccurate personal data or completion of incomplete data.
- Erasure: You can request the deletion of your personal data in certain circumstances.
- Restriction: You can request the restriction or blocking of the processing of your personal data in certain circumstances.
- Data Portability: In certain circumstances, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another data controller.
- Objection and Direct Marketing: You have the right to object to our use of your personal data for direct marketing purposes and in certain other circumstances.
- Withdrawal of Consent: If we process your personal data based on your consent, you have the right to withdraw your consent at any time.
Update, Correct, and Delete Your Information
As a user of our service, you can log in to your account and update your information directly. If you have any concerns or require assistance, please contact us at support@valid.co.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The retention period may vary depending on the type of data and legal requirements.
Security
We take appropriate technical and organizational measures to ensure the security of your personal data and protect it against unauthorized access, loss, or alteration. However, please note that no data transmission over the internet or storage system can be guaranteed to be 100% secure.
Third-Party Services and Cookies
When you visit our website, log in, register, or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses.
Third-Party Sharing
We may share your personal data with third parties for processing or marketing purposes. Such sharing will be done in compliance with applicable data protection laws and regulations. We will ensure appropriate safeguards are in place to protect your personal data when shared with third parties.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us at support@valid.co.